Pick a plan. Try Start or Pro free for 14 days.

Flat monthly prices, no credits or per-answer fees. Every plan answers from your website and sends leads to your phone.

Billing period

Start

For one business getting started.

€19/ month

Billed every month

€19€15.83/ month

€190 billed once a year

Start free trial

14 days free. Cancel any time.

  • 1 website
  • 300 chats a month
  • Telegram, email and phone push
  • Not included: Weekly re-read
  • Chats kept 90 days
  • Ready chat styles
  • Not included: Monthly report
  • Beacel badge shown
  • Not included: Team logins
  • Not included: Client reports
  • Email support

Pro

Best for most businesses

For a busy business that wants every channel.

€39/ month

Billed every month

€39€32.50/ month

€390 billed once a year

Start free trial

14 days free. Cancel any time.

  • 1 website
  • 1,500 chats a month
  • Plus SMS, WhatsApp, Teams, Bitrix24, Sheets
  • Weekly re-read
  • Chats kept 1 year
  • Full chat design
  • Monthly report
  • Badge can be hidden
  • Not included: Team logins
  • Not included: Client reports
  • Email support

Agency

For agencies and owners with several websites.

€99/ month

Billed every month

+ €15 a month for each extra site, up to 20

€99€82.50/ month

€990 billed once a year

+ €150 a year for each extra site, up to 20

Choose Agency

No free trial. Try Pro or Start free for 14 days.

  • 5 websites
  • 1,000 conversations a site, shared
  • Plus SMS, WhatsApp, Teams, Bitrix24, Sheets
  • Weekly re-read
  • Chats kept 1 year
  • Full chat design
  • Monthly report
  • Your own name
  • 10 team logins
  • Client reports
  • Priority support + set-up

More than 20 sites? Contact us

Every plan replies in your visitors' language, never makes up prices, keeps a lead list and shows the questions it couldn't answer.

14 days free on Start and Pro, none on Agency. One free trial per website and card.

More than 20 sites? Contact us

Prices exclude VAT.

You add a card at checkout. On Start and Pro, nothing is charged during the 14-day trial.

Switch plans or cancel any time from your billing page.

Compare plans

What each plan includes
Feature Start€19/mo€15.83/mo Pro€39/mo€32.50/mo Agency€99/mo€82.50/mo
Usage
Websites115 to 20
Conversations a month, shared across your sites3001,5001,000 a site, shared
Keeps answering up to 120%IncludedIncludedIncluded
Capture mode above that, leads keep comingIncludedIncludedIncluded
Your chat assistant
Learns your website in about a minuteIncludedIncludedIncluded
Re-reads your website by itselfWhen you askEvery weekEvery week
Chats kept forUp to 90 daysUp to a yearUp to a year
Replies in your visitors' languageIncludedIncludedIncluded
Says when it doesn't know, instead of guessingIncludedIncludedIncluded
Lead pipelineIncludedIncludedIncluded
Custom instructionsIncludedIncludedIncluded
Reports
Report of questions it couldn't answerIncludedIncludedIncluded
Monthly email reportNot includedIncludedIncluded
Monthly report for each clientNot includedNot includedIncluded
Lead alerts
TelegramIncludedIncludedIncluded
EmailIncludedIncludedIncluded
ntfyIncludedIncludedIncluded
WhatsAppNot includedIncludedIncluded
SlackNot includedIncludedIncluded
TeamsNot includedIncludedIncluded
WebhookNot includedIncludedIncluded
HubSpotNot includedIncludedIncluded
PipedriveNot includedIncludedIncluded
Google SheetsNot includedIncludedIncluded
Microsoft ExcelNot includedIncludedIncluded
Bitrix24Not includedIncludedIncluded
SMS alertsNot included50 a month for each site50 a month for each site
Branding
“Powered by Beacel” in the chatShownRemovableYour own name
Chat designReady styles and your colourEverything, with your pictures and CSSEverything, with your pictures and CSS
Team and support
Team loginsNot includedNot includedUp to 10 people
Separate alerts for each siteOne siteOne siteIncluded
SupportBy emailBy emailWithin one working day, set-up with you
Billing
14-day free trialIncludedIncludedNot included
Monthly or yearly billingIncludedIncludedIncluded
Change plan or cancel any timeIncludedIncludedIncluded

What counts as a conversation?

One chat in which a visitor sends at least one message. They can ask ten questions and it still counts once.

  • Counts: A visitor opens the chat and asks about your prices
  • Doesn't count: Someone opens the chat and closes it without typing
  • Doesn't count: Your own test chats in the dashboard
  • Doesn't count: Chats on the free demo before you sign up

Usage resets on the 1st of every month (UTC), on yearly plans too.

At your limit, your site never goes dark.

Here is what happens as you get close to your monthly limit.

  1. 80%

    We let you know

    You get an alert by Telegram and email, plus a note in your dashboard. Another one follows at the limit.

  2. 100% to 120%

    It keeps answering

    Your chat assistant carries on as normal. The extra conversations are on us.

  3. Above 120%

    Capture mode

    The chat shows a short form: “Leave your name and number and we’ll call you back.” Leads still reach your phone, and nothing extra is charged.

Need more? Upgrade any time and full answers come back straight away, or wait for the 1st of the month.

Questions before you start

Something else? Write to hello@beacel.com

How does the free trial work?

Start and Pro begin with 14 days free. You add a card at secure Stripe checkout, and nothing is charged until the trial ends. Cancel before then and you pay nothing. One free trial per website and card. The trial covers 1 website and 300 conversations; your plan's full limits start with the first payment. Agency has no free trial: it is charged at checkout, so try Pro or Start free first.

Can I cancel any time?

Yes, from your billing page in a couple of clicks. Your plan runs to the end of the period you paid for. After that the chat stays in capture mode for 7 days, so leads still reach you.

Can I change plans later?

Yes. Switch between Start, Pro and Agency, or between monthly and yearly, from your billing page. Stripe adjusts the price for the rest of the period.

How do extra websites on Agency work?

Agency is €99 a month for 5 websites, and each website after that adds €15 a month, up to 20. Yearly it is €990 and €150 for each extra website. You add a website from your dashboard and pay the part of the period that is left at once. If you pay for more than 5 websites and remove one, the price drops at your next renewal. Agency has no free trial; try Pro or Start free for 14 days first.

Do prices include VAT?

Prices exclude VAT where applicable. If VAT applies to your business, it is added on top of the listed price.

Which languages does it speak?

It replies in the language your visitor writes in. We check it closely in English, Lithuanian, Polish and Russian, and it handles most other common languages too.

Will it make up prices or answers?

It answers only from your website and the answers you add. When something isn't there, it tells the visitor it doesn't know and offers to pass the question to you.

What happens to my data and my visitors' data?

Chats are deleted automatically after the period you choose, from 30 days to a year. Leads stay until you delete them. Answers are generated by Anthropic's Claude models in the US, under Standard Contractual Clauses.

Do I need a developer to install it?

No. You add one line of code to your site, or send it to whoever looks after your website.

What does “2 months free” mean?

A yearly plan costs the same as 10 months of the monthly plan, so you get 12 months for the price of 10.

Try it on your own website, free for 14 days.

Cancel any time before the trial ends and you pay nothing.

Start free trial